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The main objective of this workshop is to share the successful store management experiences of NTUC FairPrice Co-operative Limited, the leading consumer cooperative in Singapore on their KPIs (Key Performance Indicators) Store Management. FairPrice’s KPIs system is very unique and embraces customer satisfaction management, in addition to sales and profit management.

 We hope the workshop will enlighten the knowledge of participants and encourage them to promote consumer co-operative operations in their own organizations.

SNCF have the pleasure to invite up to10 full-time managers engaged in store management or business operation of consumer co-operatives.

The workshop details are as follows:

Venue:                                 FairPrice Training Institute

1 Rochor Road, #02-640 Rochor Centre, Singapore 180001

(5-minute walking distance from Bugis MRT Station)

Workshop Fee:                 $150 per person

Please use the enclosed registration form and fax your reply to 6259 9577 by Wednesday, 08 July 2011.

Note: Credit Co-op may not be relevant but we will still send out the circular. You may decide whether to email to your Credit Co-op. Thanks.


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Singapore National Co-operative Federation
510 Thomson Road #12-02
SLF Building, Singapore 298135
Tel (65) 6602 0747, Fax (65) 6259 9577

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