100 Voices from Co-operators
Shareef Bin Abdul Jaffar
Chairman, TCC Credit Co-operative Limited
Second Deputy Chairperson, SNCF Executive Council
Second Deputy Chairperson, SNCF Executive Council
Innovating with purpose
Embracing technology has enabled TCC to reimagine how we serve our members with greater efficiency, personalisation and care. Our AI chatbot has transformed member interactions by providing instant, accurate support and greater convenience. Building on this success, our upcoming AI-integrated banking solution will revolutionise financial services by streamlining processes, improving decision-making, and delivering smarter, tailored solutions.
This transformation not only modernises our operations but also strengthens our ability to meet the evolving needs of our members. By integrating AI into our core functions, we aim to create seamless experiences that reflect our values of care, reliability, and fairness. Our AI journey reflects TCC’s commitment to innovation, ensuring we remain a trusted partner in enhancing our members’ financial well-being while staying true to our co-operative roots.
This transformation not only modernises our operations but also strengthens our ability to meet the evolving needs of our members. By integrating AI into our core functions, we aim to create seamless experiences that reflect our values of care, reliability, and fairness. Our AI journey reflects TCC’s commitment to innovation, ensuring we remain a trusted partner in enhancing our members’ financial well-being while staying true to our co-operative roots.
Check out our other voices
Edwin Tong
Minister for Law & Former Minister for Culture, Community and Youth
John Raghavan
Chairman
Singapore Government Staff Credit Co-operative Society Limited
SNCF Executive Council Member
NTUC Enterprise
Management & Staff
U Dharshini
Co-operative Relations & Solutions Partner,
Singapore National Co-operative Federation
Industrial Relations Executive,
Amalgamated Union of Public Employees
SNCF Scholar
Ang Hak Seng
Professor
Singapore University of Social Sciences
Farhana Binte Nordin
Senior Executive
AUPE Credit Co-operative Ltd
Vincent Ng
Founding Member
A Good Space Co-operative
Koh Yan Ping
Chief Executive Officer
Singapore Council of Women’s Organisations
Alex Shieh
Head, Co-operative Relations & Solutions
Singapore National Co-operative Federation
A glimpse into the stories and reflections from co-operators as the Movement celebrates a century of collaboration and unity. SCM 100 Voices provides insights into the impact on communities and highlights our lasting legacy of shared purpose.